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Help us understand your concern

Sorry, we will not be able to honour your request to prioritise or delay the delivery. While we always strive to deliver your orders as fast as we can, delivery timelines depend on several factors, such as the courier service and your location. However, you can coordinate with the delivery executive to reschedule the date & time of delivery of your order, once he gets in touch with you.
Sorry, we will not be able to modify the order now. However, you can can the order and place a new one.
Please refer the following in the terms and conditions of the offer to check if it is applicable on your order: - Date of purchase - Total order value - Mode of payment - Products that are part of the offer - Maximum discount per transaction/card
Couriers make sure that the delivery is re-attempted the next working day if you can't collect your order the first time.
The courier service delivering your order usually tries to deliver on the next business day in case you miss a delivery. You can check your SMS for more details on when the courier service will try to deliver again. Can I take the shipment after opening and checking the contents inside? As per company policy, a shipment can't be opened before delivery, but you can accept the shipment and get in touch with us later in case you have any concerns. How do I know my order has been confirmed? An e-mail & SMS will be sent once you've successfully placed your order. We'll also let you know as soon as the seller ships the item(s) to you along with the tracking number(s) for your shipment(s). You can track your orders from the 'My Orders' section on your Flipkart account.
Click HERE to cancel an order
1. Technical Issue 2. Quality Check 3. Operational issue at vendor’s end We apologise for the inconvenience you had to face. Please do not place an order for the same product even if it is visible on the website as the issue might still not have been resolved. You can choose from similar products and place a new order Do I have to return the freebie when I return a product? Yes, the freebie has to be returned along with the product. Can items be returned after the time period mentioned in the seller's Returns Policy? No, sellers will not be able to accept returns after the time period mentioned in the seller's Returns Policy.
Please click HERE to return your order.
LAXMIROAD.COM offers a '7 DAYS FREE RETURN SERVICE’ within 7 days of order delivery. If you are unable to raise a return request, it may be because your product has crossed the 7 -day return window. Also, as per LAXMIROAD.COM policy, the following products are not eligible for returns: 1. Inner wear, Lingerie, Swimsuits, Socks 2. Fragrances, Beauty products 3. Anklets, Bangles, Earrings, Bracelets, Brooches, Pendants, Necklaces and Rings 4. Bundled items Please note: For certain marketing campaigns, special return/exchange/refund rules may apply. Information regarding this is visible on the promotion banner. For any clarification, please feel free to contact our customer care.
Please check with your bank for the transaction status. Amount pertaining to a failed transaction is normally rolled back within 3 working days. However, the time taken can vary from bank to bank. If the transaction was successful and the money has been credited to our account we will initiate refund within 2 working days. The expected timelines are as below: - Net-Banking: 7 business days - Debit Card /Credit Card: 7 business days
For cases where refund has been initiated, refund details are sent to the registered email id. We request you to check your email id. The refund amount should reflect in your bank statement with “INNOVATIVE E-SOLUTIONS” as the payee name. If refund is not reflecting in the account statement, you can trace the amount by sharing the refund details with your bank. If you are still unable to track your refund, please feel free to reach out to our customer support team.
Please Click HERE to raise an exchange request.
LAXMIROAD.COM offers a ’7 DAYS FREE EXCHANGE SERVICE’, wherein you can raise online request for a size exchange of a product. If you are unable to raise the exchange request, it may be due to the reason that your product has crossed the 7 day exchange window. Also, as per LAXMIROAD.COM policy, the following products are not eligible for exchange: Inner wear, Lingerie, Swimsuits, Socks Fragrances, Beauty products Anklets, Bangles, Earrings, Bracelets, Brooches, Pendants, Necklaces and Rings Bundled items Please note: For certain marketing campaigns, special return/exchange/refund rules may apply. Information regarding this is visible on the promotion banner. For any clarification, please feel free to contact our customer care
Now Size exchange is just a few clicks away! Please follow the below mentioned steps to exchange a product with another Size: Sign In with your registered E-mail ID or Sign In You can create Size exchange for products purchased from LAXMIROAD.COM within 7 days of its delivery under “My Orders” section Website Click on Order Details of the Order which includes the product you want to exchange Look for the Exchange Tab to check whether the Exchange is applicable on your product or not Click on exchange against the product you wish to exchange, if applicable
Once you have raised an exchange request, you will receive a confirmation on your registered LAXMIROAD.COM email ID and SMS containing timelines of pickup and delivery. In case of pickup, our logistics partner may send you a SMS intimating about the same.
Please click HERE to update your contact details.
You can reset your password HERE. Reach out to us if you face any issues.

Laxmiroad Pune

Laxmiroadpune.com is an Pune based Indian e-commerce portal that sells ethnic apparel, footwear, fashion accessories, handcrafted home accessories and other ethnic fashion and lifestyle products. Best online Shopping for Women, Men & kids Fashion & Lifestyle.